Privacy Policy
This Privacy Policy describes how ROSSOBASH SRL (registration no. 3-102-900313), operator of RollDorado Casino, collects, processes, stores and protects your personal data. SSL encryption. Costa Rica government gambling licence. Canadian players: PIPEDA considerations apply in addition to GDPR.
1. Data Collected
- Identification data: full name, date of birth, email, phone, residential address.
- KYC documents: government-issued photo ID (front/back), proof of address, payment method verification.
- Financial data: payment methods (including crypto wallet addresses), transaction history.
- Navigation data: IP address, browser, device type, pages visited.
- Gaming data: session history, bets, wins, losses, bonus participation, Fortune Wheel activity.
2. Purposes
- Account management and transaction processing; KYC and AML
- Sportsbook, eSport and Fortune Wheel management
- Promotional communications (with consent)
- Costa Rica licence compliance; GDPR compliance for EU/EEA users; PIPEDA considerations for Canadian users
3. Security Measures
- SSL encryption for all sessions and transactions
- RNG-certified games from recognised providers
- KYC and AML before all withdrawals
4. Data Sharing
No commercial sale to third parties. Possible sharing with: payment providers (including Interac processors), game developers, Costa Rica authorities, law enforcement on legal request.
5. Your Rights (GDPR / PIPEDA)
Access, rectification, erasure (subject to legal obligations), data portability, objection to marketing. Canadian residents have additional rights under PIPEDA.
6. Cookies
Technical, analytical and personalisation cookies. Manage via browser or app settings.
Privacy questions: 24/7 live chat or email via rolldorado.com.